Fill out the details below to receive more information about the Why Leave Town Gift Card Program.
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Frequently Asked Questions
The Most Common Questions Regarding Our Community Gift Card Program
Why Leave Town (WLT) is a small business who partners with local government councils and business chambers around Australia. Through this connection, Why Leave Town provides everything involved to run and maintain a community gift card program, where loaded funds can only be spent in the nominated region.
We provide our partners with everything needed to run a successful local gift card program. We offer:
- Design, production and distribution of a bespoke ‘Shop Local’ gift card
- A full subscription to our service, which includes business hours’ support for our partners, participating retailers and cardholders
- Relevant materials and activation assistance, to ensure all participating stores are ready to sell and accept the local gift card
- Detailed reporting on the funds loaded and redeemed in the gift card program
- Full access to our website, for the use of partners, businesses and cardholders
Why Leave Town Pty Ltd is an Australian company trading under the ABN 61 654 630 716. The official trading address of the business is 65 Francis St Narrabri NSW 2390.
Buying a Local Gift Card
See our ‘Participating Stores’ page to locate community gift card programs around Australia. Each page contains a list of participating stores. On this page you can filter where to ‘buy’ and ‘spend’ a card.
Absolutely. Why Leave Town has many corporate businesses who support their communities by purchasing local gift cards for incentives, rewards and end of year gifts.
If you are only after a few cards, you can purchase them quickly and easily with your credit card below. Physical cards are available across all of our programs and digital cards are available in selected programs:
If you’re after a bigger order, please click on the link below. Once you have filled out the form, an invoice will be emailed for payment and the cards will be dispatched to your nominated address.
- 6+ Cards, click our ‘Bulk Order Form’ HERE.
If you would like to order digital cards in bulk then please contact Team WLT HERE.
Each gift card can be loaded with as little as $10 to as much as $1,000. When purchasing digital cards and physical cards online, there may be some restrictions as to the denominations you can select. If these denominations do not suit your needs then please contact Team WLT.
Yes. In line with government legislative requirements, all gift cards carry a three year expiry from the time of purchase online or in-store.
Redeeming Gift Cards
No. WLT local gift cards are single load only, but can be used multiple times until the balance is zero.
Yes, some restrictions apply. You cannot:
- Tender the card for cash (ATMs)
- Use online
- Purchase some products and services in stores.
All WLT local gift cards must be redeemed in store with a participating retailer.
For Physical cards, at the time of payment, you must swipe the local gift card through the retailer’s eftpos terminal. Select ‘SAVINGS’ and enter the 4-digit PIN located on the back of the gift card.
For Digital cards, at the time of payment, open your digital wallet and hold your phone over the eftpos terminal. Follow the prompts in your digital wallet to complete the purchase.
If the participating retailer allows it, you can split the payment (i.e if something costs $50, and the gift card balance is $20, you can pay $20 with your gift card, and pay the remaining $30 with cash or another card).
Gift Card Balance
Your gift card is just like cash and you are responsible for keeping it safe at all times. We encourage cardholders to register their gift card. In the event of a lost card, we can then issue a replacement. However, cards must be registered in order for a replacement to be issued.