Community Gift Card Australia

Why Leave Town Digital Gift Cards. The newest way to Shop Local.

Activating your WLT Digital Gift Card is as easy as 1, 2, 3....

Step 1: Download the WLT App

Head to the Apple App Store or Google Play and download the Why Leave Town App.  When you receive a WLT digital gift card for the first time, you will be sent a text message and this will automatically take you through the steps of downloading the app.

Step 2: Redeem your Gift Card

When you receive a WLT digital gift card, you will be sent a text message.  Just click on the link and follow the instructions to redeem your card.

Step 3: Add Card to your Digital Wallet

Before you can start spending your redeemed WLT digital gift card, you will need to move it to your digital wallet. You can do this easily by clicking on the ‘Add to Wallet’ button under your redeemed card in the WLT App.

How to activate a card

When you receive a WLT digital gift card, you basically just have to follow the prompts along the way from receiving the card, downloading the WLT app, activating your card and then moving it to your digital wallet.  However, if you have any problems with this process then check out this video that will take you through the standard steps in the process.

How to use in-store

Simply open your digital wallet, select the card you would like to use, double-click the side button, authenticate with Face ID, Touch ID, or your passcode, then hold your device near the reader to pay.

Where to use

You can now pay with your WLT card at any Why Leave Town participating business where you see Apple Pay, Google Pay or the  symbol at checkout —it’s that easy.


Convert your physical card
to a digital card

If you would like to convert your physical gift card to a digital gift card, simply complete the ‘Convert My Card’ form. Please note that this is only available for programs that with a digital card option and card can only be converted into the same program. There is also transaction fee of $6.60 that will be taken from the value of your card in the conversion process.

The card number will begin with 5021 1802...if your card doesn't start with these numbers than it is not a WLT card and unfortunately we wont be able to help.
Frequently Asked Questions

The Most Common Questions Regarding Our Community Gift Card Program

Why Leave Town (WLT) is a small business who partners with local government councils and business chambers around Australia. Through this connection, Why Leave Town provides everything involved to run and maintain a community gift card program, where loaded funds can only be spent in the nominated region.

We provide our partners with everything needed to run a successful local gift card program. We offer: 

  • Design, production and distribution of a bespoke ‘Shop Local’ gift card
  • A full subscription to our service, which includes business hours’ support for our partners, participating retailers and cardholders
  • Relevant materials and activation assistance, to ensure all participating stores are ready to sell and accept the local gift card 
  • Detailed reporting on the funds loaded and redeemed in the gift card program
  • Full access to our website, for the use of partners, businesses and cardholders 

Why Leave Town Pty Ltd is an Australian company trading under the ABN 61 654 630 716.  The official trading address of the business is 65 Francis St Narrabri NSW 2390.

Cardholder FAQs

Buying a Local Gift Card

WLT digital gift cards can only be purchased via the Why Leave Town website.  Just head across to our purchase portal to make your selections. Note that here you can chose to purchase a single card, or you can also buy in bulk.  Here you will also be able to purchase physical gift cards if this is what you would prefer.

Absolutely. Why Leave Town has many corporate businesses who support their communities by purchasing local gift cards for incentives, rewards and end of year gifts. 

If you are only after a few cards, you can purchase them quickly and easily with your credit card right HERE.

If you’re after a bigger order, please complete our Bulk Order Form. Once you have filled out the form, an invoice will be emailed for payment and the WLT will be in contact to get names and phone numbers of those people you would like to send the cards to.

Each gift card can be loaded with as little as $10 to as much as $1,000.  There are some restrictions as to the denominations you can select when purchasing through our online store.  If these denominations do not suit your needs then please contact Team WLT.

Yes. In line with government legislative requirements, all gift cards carry a three year expiry from the time of purchase online or in-store.

Redeeming Gift Cards

Each program’s local gift card can only be spent in participating stores. To find your local gift card and participating retailers, click HERE. 

No. WLT local gift cards are single load only, but can be used multiple times until the balance is zero.

Yes, some restrictions apply. You cannot: 

  • Tender the card for cash (ATMs) 
  • Use online 
  • Purchase some products and services in stores. 

Check our Gift Card Terms of Use for a complete list of product and service exclusions.

All WLT local gift cards must be redeemed at a participating retailer.

For Digital cards, at the time of payment, open your digital wallet and hold your phone over the eftpos terminal.  Follow the prompts in your digital wallet to complete the purchase.

You can also do MOTO payments over the phone by using the details on the reverse side of your card.

If the participating retailer allows it, you can split the payment (i.e if something costs $50, and the gift card balance is $20, you can pay $20 with your gift card, and pay the remaining $30 with cash or another card).

Gift Card Balance

Go into the WLT app, and swipe through your cards to see the remaining balance and transaction history of each one.