top of page

Check Card Balance

To check the balance of your card simply click on the relevant shop local program below.  Once you have checked the balance of your card it is also a good idea to write this amount on the back of the card so that you can keep track of how much you have left to spend.

Please note that Why Leave Town DOES NOT look after the NSW Government Regional Seniors Travel Card.  To obtain your balance for this card you need to ring 1800 569 070.

Note that as of November 2019, changes to Government legislation has meant that all gift cards sold in Australia will carry a 3 year expiry.  Although Why Leave Town is transitioning our stock of cards to have the 3 year expiry, some of the current stock will expire before the full 3 year term.  If you have purchased a card since November 2019 and it expires before 3 years have passed, please contact Why Leave Town and we will issue a new card to you with the funds of your old cards transferred across at no charge.

Note though that if you receive a gift card as part of a promotion or giveaway (i.e. the card is not purchased), then the expiry date may differ from the legislated 3 year term discussed above.  If you are unsure then please check the date that is on the back of your card next to "Funds Expiry".


Are you having problems checking your card balance?  If so then just follow these steps:

1. Click on the button above that will take you to the check balance page.


2. In the first box enter your card number. 

This is the 16 digit number on the back of your card, it will be something like 5021-1802-XXXX-XXXX.


3. Click on the next box.  At this point a drop down box will appear. 

Select to sign in using "Card Number and 4 Digit Passcode"


4. In the final PassCode box enter your 4 digit pin that is on the back of your card.

bottom of page